15 min
Quick consult
You're exploring. You want a no-pressure read on whether we're the right fit, and a rough sense of cost and timeline.
- Tell us your business in 5 minutes
- We answer your top 3 questions
- You leave with a rough quote range
[Book a call]
Pick a call.
We'll do the rest.
A Soaringwebs discovery call is fifteen minutes with Mitchell Knight, founder — minutes 1–2 introductions, minutes 3–8 you talk and we listen, minutes 9–12 our honest read on whether we can help, minutes 13–15 a next step (or no step). No follow-up spam, no pushy sales pitches, no pretending we're right for every job.
Written by Mitchell Knight, founder. Last reviewed 2026-05.
Call options
You'll be on the call with Mitchell Knight, founder.
15 min + extend
Strategy chat
You've got a project in mind and you want to talk it through. Goals, channels, budget, timeline — the works. We block 15 and stay on the line as long as it's useful.
- Walk through your goals + audience
- Discuss channels (web, ads, SEO, social)
- Leave with a recommended next step
15 min + emailed audit
Deep audit
You have an existing site, ad accounts, or SEO setup, and you want a no-BS audit. We screen-share for 15 minutes, then deliver a written audit by email within 24 hours.
- Live screen-share over your current setup
- Honest call on what to keep, kill, or rebuild
- Written audit emailed within 24h
[Before the call]
Five minutes of prep saves us thirty.
You don't need to fill out a 40-field intake form. Just have these handy when we hop on.
- 01Your website URL (or a draft if you don't have one yet)
- 02Your goal in one sentence (more leads, more sales, better SEO, etc.)
- 03Roughly what you can spend per month on marketing
- 04Anything you've tried that didn't work — saves us reinventing the wheel
Anything you share is held in confidence. We sign NDAs on request.
[Or skip the call]
Email, phone, or a written brief. Whatever's easiest for you.
[03] — On the call
Fifteen minutes, minute by minute.
Most agencies are vague about what happens on the "discovery call" because they want it to be a sales pitch in disguise. Here's ours, broken down so you know exactly what you're booking.
Minutes 1–2
Hello, no script
We open with introductions. No 'tell me about your pain points', no fake rapport. Just a quick read on who you are and what kind of business you're running.
Minutes 3–8
You talk, we listen
You walk us through what you're trying to do. The site, the goal, the channels you've tried, the budget you're considering. We take notes, ask sharp questions.
Minutes 9–12
Honest read
We tell you, on the call, whether we think we can help — and what we'd recommend as a starting point. If we're not the right fit, we say so. If we are, we say what we'd quote.
Minutes 13–15
Next step (or no step)
Either we agree on a written quote turnaround (usually within 5 business days), or you walk away with our take and zero pressure. We don't follow up unless you ask us to.
[04] — FAQ
Before you click book.
The questions most prospects don't ask but probably should. If yours isn't here, email us — same answer either way.
Ask us anything →Will this turn into a sales pitch?
No. We don't have a sales script and we don't get commissions. The call is information for both of us — you decide whether we're the right fit, and we decide whether we can actually help.
What if you can't help me?
We'll tell you, on the call, and recommend who can. We have a short list of other AU studios we trust for specific things (e.g. video production, very large e-commerce, app builds). No referral fees in either direction — we just like sending good work to good people.
Do I have to commit to anything?
Nothing. The call is free and you can hang up whenever. You'll only hear from us again if you specifically ask for a quote.
Can someone else from my team join?
Yes. Forward them the calendar invite. We're happy with up to four people on the call. More than that and we'll suggest splitting into a discovery call + a separate decision-maker call.
What if I need to reschedule?
Click the link in the calendar invite, pick a new slot. Same-day reschedules are fine; we'd just rather you reschedule than no-show.
Do you record calls?
Only if you ask us to. Default is no. If you want a recording for a co-founder or board member who can't make it, we'll record and send the file via secure link, deleted after 30 days.
Brisbane-based, AU-owned.
We answer our own emails. We pick up our own phone. If we can't help you we'll tell you who can.